Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us through our website or email
  • Request information about our services
  • Subscribe to our newsletter
  • Engage with our customer support
  • Use our software development or IT services

2. Types of Personal Information

The types of personal information we may collect include:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Technical information about your systems and requirements
  • Communication preferences
  • Payment and billing information (when applicable)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information when it is no longer needed.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete personal information
  • Request deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TNXT India Private Limited

Privacy Officer

Covai Tech Park, Nehru Nagar West, Sitra

Coimbatore - 641014, Tamil Nadu, India

Email: contact@t-nxt.com